Only You Can Raise Expectations

Only You Can Raise Expectations

The world seems to be lowering expectations in all corners - and only you can raise them. Your company can become a bulwark against complacency, where higher expectations become the celebrated norm. My sister Rebekah is a minister and consultant to the church. She...

read more
Why Cross Selling Fails in Most Companies

Why Cross Selling Fails in Most Companies

Why does cross selling fail in most companies, and why should you care? The main reason to care is that your current clients are your best clients, meaning they will buy services at higher margins than a brand new client would. You may think you are too busy to care...

read more
Fast Growth Companies Have This in Common

Fast Growth Companies Have This in Common

There is one thing that fast-growth companies have in common: they are always contemplating their next critical hire. A common question I hear regarding new hires, "Which comes first, the growth to support the new critical hire, or do we make the critical hire first...

read more
Removing the Culture Killer

Removing the Culture Killer

A single culture killer can disrupt the performance of everyone on your team, if you let that person's behavior persist. A culture killer is a person who's strong personality plus bad behavior combine to form a poison that slowly (or quickly) infects the output and...

read more