
Episode #192 A 35 Year Run with Brian Ham
Brian Ham is the previous owner of Santa Rita Landscaping, Tucson, AZ. He built the business with his brother, got crushed in the great recession, and then rebuilt the business and took on a partner, and finally sold the 20M business one week before the pandemic hit....

Use “The Pronouns of Leadership” To Motivate Your Team
As a leader, you have three powerful tools (pronouns) that you can use to motivate your employees, build your team, and bring effective correction to a situation. Three Leadership Pronouns Are: You, I, And We When these pronouns are used correctly, they can build the...

The Secret to Maximizing Billable Hours
How do you get your foremen, project managers, and supervisors to drive revenue and profitability? There is more than one way to skin this cat. One of the many topics I touch upon at my annual virtual Financial Master Class is managing and maximizing billable hours....

Sales Managers Need To Avoid This Mistake
As I prepare for my Sales Symposium next week, I have been reflecting on the many processes I have helped my clients (owners) put in place to scale their lawn and landscape companies. The ability to implement simple processes is a critical skill for sales managers,...

Episode #191 Economic Predictions for 2022 with Dr. Charlie Hall
Dr. Charlie Hall is the "Ellison Chair in International Floriculture” at Texas A&M University. He is the foremost economist in the green industry. Jeffrey and Dr. Hall discuss supply chain outlook, inflationary outlook, workforce development and consumer spending....

The Pros and Cons of Landscape Design/Bid-Build
Running a design/bid-build business or division is a double-edged sword. (Note: I wrote this 2 years ago, and updated the message. It is more relevant today than ever!) There are big pluses and equally big minuses to focusing on design-build or bid-build. The pros...

No Margin, No Mission
In the non-profit world of hospital care, the phrase "No Margin, No Mission" is used to remind those in charge that it is ok for a hospital to be fiscally responsible and make decent margins. I feel the same message needs to be embraced by our industry, the world of...

Episode #190 Rolling Up with Technology and a People-First Strategy, with Keith Freeman
Keith Freeman, co-founder, and CEO of Green Group Companies in Raleigh, NC, joins in on Jeffrey’s podcast. In this episode, we discuss his unique business model of buying lawn care companies but leaving the original brand intact. Keith and his partner have developed...

Grow Your Company With An Effective Sales Team
If you truly want to scale your lawn and landscape business, you must grow an effective sales team. And to do that, you must become quite good at both marketing and sales management. Are you? They don’t teach Sales Management at school or university – almost nowhere,...

As Owner, Decide What’s Your “Preference” And What’s Your “Priority”
As the owner you have to decide if your feedback to your team is a personal preference (a mere suggestion) or an actual priority that you want them to focus on. Let me explain… Last week I held my inaugural event for my clients. It was an exclusive “retreat” for my...