Unique Ways To Celebrate Your Employees

Unique Ways To Celebrate Your Employees

Celebrating your employees. One of my peer groups has been bouncing around the question (and answers) of how companies recognize their employees, especially on their work anniversary? We all like to get presents or cake on our birthdays. (Hint: my favorite is NY Cheesecake, with cherries on top).Same goes for your employees. But I believe even more meaningful is acknowledging their work anniversary.

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Give Your Clients the Ultimate Five-Star Experience

Give Your Clients the Ultimate Five-Star Experience

How do you know if you are giving your clients a five-star experience? You can check your google reviews, but that gives very limited info.Here are two stories to illustrate the need for clarifying your customer service vision in today’s uncertain economy. I was recently helping a friend of mine (an entrepreneur in another industry) with his 3-year growth plans. Over the past few years his business has scaled nicely, and he was enjoying the sweet spot that he called ELF (Easy, lucrative and fun). He wanted to keep growing, but it was not clear what direction he should take his business. Should he change direction, or do more of the same?

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Women in the Landscape Industry

Women in the Landscape Industry

I am proud to present my latest interview with two movers and shakers in the landscape world: Loriena Harrington and Shanna Scordo.This interview is valuable whether you are a woman or a man! Women will gather ideas, motivation and empowerment. Men will broaden their perspective, and increase their chances of attracting and retaining women in their company.

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Using Throughput to Drive Sales Profitability

Using Throughput to Drive Sales Profitability

Did you know that you can use “throughput” to guide your sales team on which sales to go after, and even how to price them?Here is a brief case study, with a resource (podcast) at the bottom for you to learn more. Using Throughput To Your AdvantageI met this spring with a green roof company. (They had been to many of my events and finally pulled the trigger to meet with me.) The two owners brought their team to NOLA where we performed a two-day strategic review of their entire business, top to bottom. When we got to the financial analysis, we uncovered something interesting.

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Two Quick Tips On Providing Undeniable “Value”

Two Quick Tips On Providing Undeniable “Value”

In March, I wrote that the common industry expression “100 days of hell” should be changed to “100 days to sell.”

It’s more upbeat and helps your team stay optimistic in tough times.

Here are two quick tips to keep you sane and selling in the 100 days of sales.

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Develop “Sticky” Services, the Mariani way

Develop “Sticky” Services, the Mariani way

Last week I shared two things that Mariani does uniquely well.

Here is the third thing they do uniquely well: Selling “premium specialty services” which helps to keep their clients “sticking” around.

Below are 3 examples, plus I explain “what it means for you.”

It’s a brilliant strategy, and one that you can copy.

(Note: Today’s the last day to get the super early bird discount for the Summer Growth Summit.)

Mariani’s Premium Specialty Services.

It’s not enough to do a great job serving your clients with commoditized landscape services.

It helps to find opportunities for additional services that go above and beyond your competition.

Mariani does this well.

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