There is more than one way to make a first impression. With economy in a state of flux, I am advising all of the landscape professionals to re-energize their customer service focus, and ensure they are not taking clients or prospects for granted. In the past, you...
Jeff McManus is the Director of Landscape Services at the Univ. of Mississippi with 70 direct reports. He owns his own landscape business and is the author of the best-selling book "Growing Weeders Into Leaders". Currently he teaches leadership development to...
Over Memorial Day weekend I had the opportunity to travel with 2 of my siblings to the Indy 500. It's a dream we have had for a long time: the experience of sharing time together, as well as attending one of the most historical racing events in the world. Both my...
My son (a professional musician, and leader of his band) shared with me the secrets to building a band that will stick and grows together. It sounded a lot like how to build a leadership team. Now I am sharing his advice with you! (Note: There is also a photo of my...
Take time to celebrate the important milestones in your business and life. My wife and I celebrated our 25th wedding anniversary in early May. Friends and family flew in from 4 countries and from across the USA to help us mark this milestone. At our party, there was...
What do you get from your team members, in exchange for a raise? This question may come across as small thinking or reactionary, because your team members work so hard as is. But with inflation you have to give raises just to help them stay even. You probably feel...
Jeffrey Scott shares with you 9 kick butt tools and strategies you can use to increase your team’s performance right now, whether it is spring, summer or fall. Jeffrey cuts right to the chase, and shares actionable ideas you can put to use right away. Need we say...
As a leader, you have three powerful tools (pronouns) that you can use to motivate your employees, build your team, and bring effective correction to a situation. Three Leadership Pronouns Are: You, I, And We When these pronouns are used correctly, they can build the...
As I prepare for my Sales Symposium next week, I have been reflecting on the many processes I have helped my clients (owners) put in place to scale their lawn and landscape companies. The ability to implement simple processes is a critical skill for sales managers,...
In the non-profit world of hospital care, the phrase "No Margin, No Mission" is used to remind those in charge that it is ok for a hospital to be fiscally responsible and make decent margins. I feel the same message needs to be embraced by our industry, the world of...
