How do your employees know they have done a good job?
This is a question I started and ended a recent peer group retreat for landscape entrepreneurs (photos below). I wanted them to think about it before we began our meeting, and to think about it right before they went home.
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It’s a question I also ask employees when I am consulting with a new company.
And it’s a question I challenge you to ask your own people.
“How do you know if you have done a good job this week?”
The answers will surprise you, due to their:
- Client focus
- Goal or lack of goal focus
Everyone needs to know what a win is each week, for their role in the company.
Your Challenge – Guide your team to understand the different facets of their role.
A common problem is employees’ not knowing their roles or having overlap in roles (ugh).
Yet even when roles become well defined, the “wins” often are not.
Your challenge is simple. Engage your team members and find out what they think a win is, then help them better define it, and then make sure there is a good feedback loop in place.
Wilmington NC Peer Group Meeting
Here are a few photos from a recent peer group meeting in Wilmington NC.
Hosted by the brilliant Blair Walton, owner of Element Outdoor Living.
His branding is excellent, his people and systems surprising, and his lack of recruiting challenge is a testament to his avid learning and intellectual growth, using all the great ideas provided to him.
Everyone who came to this high impact peer group bonded, made new friends, and surprised themselves in how deep they dug and were able to push themselves.