Issue Number 001
October 12, 2016

Welcome to the first issue of Jeffrey Scott’s Growth Tips. You are receiving this new newsletter because you were signed up for my monthly Breakthrough Ideas newsletter. This new weekly newsletter will take its place. This one will be shorter, with more actionable content, inspiration, and more valuable giveaways. These will take only 2+ minutes to read, with tips on how to grow your business and its value, your employees, and your life. Send me any ideas on topics you want me to cover.

Enjoy and prosper!
Regards, Jeffrey Scott

Every client has a story

Do you ever find yourself or find others in your company calling a client a pain, or worse, a P.I.T.A.?

As a leader, you have to root out this name-calling. This misplaced grumbling trickles out to your staff, front line and new employees—and suddenly any difficult client becomes a problem.

Chic-Fil-A understands this, and created a video to show how every customer has a personal story that underlies their behavior. Watch this video, below, and use it to reset and lift up the tone in your company, to help your team build better relationships with your customers and with each other.

Jeffrey’s Breakthrough Idea: Loyalty is built with respect and attention, by treating each client and employee as a very important individual.

Take Action: Click here to watch the Chic-Fil-A video and share it with your leaders.

Copyright Jeffrey Scott 2016, Please ask for permission to reprint.


Join me next week at GIE / Landscape 2016 in Louisville, KY, Wednesday, October 19th, where I will lead an informative and inspiring one-of-a-kind workshop, from 1 to 3pm, titled "Benchmarking and Profit Management: Reach Your True Potential.”