You Deserve a Corvette

You Deserve a Corvette

It’s been a hectic couple of years for sure, so how do you take care of yourself, and reward yourself? To answer that, let’s look through the lens of the Entrepreneur’s Journey. There are 3 stages that a successful Entrepreneur must go through: Struggling, Surviving,...

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Don’t Raise Prices Without Raising Value

Don’t Raise Prices Without Raising Value

There is a drumbeat in the industry magazines to raise prices, either to get ahead of inflation or to take advantage of supply and demand. But raising prices is not enough of a strategy. Raising prices does not mean raising value. Unless you are actually mis-pricing...

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Where Customer Service Falters

Where Customer Service Falters

As I travelled this summer through Mexico City, we stayed in two top hotels. One in the youthful arts district of Roma where we had a boutique hotel of 4 rooms, and one in the swanky district of Polanco where we stayed in a mid-size high end hotel. Both gave...

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Who Really Won the Olympics?

Who Really Won the Olympics?

The greatest sports competition on earth just ended, with tears of wins, losses and upsets. So who actually won? The typical story line measures it by most medals (the USA by a long shot) and by the most Golds (the USA with China right behind). You can be sure the...

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Want to Serve Your Clients Well? Charge More

Want to Serve Your Clients Well? Charge More

Charge more - sound counterintuitive? Maybe so. But when you charge more, you can hire and retain better employees. And you can offer benefits to your employees to keep the great ones around. When you charge more...keeping up with or ahead of inflation... You can buy...

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