The Customer Habit That Gives Great Companies an Edge

The Customer Habit That Gives Great Companies an Edge

I was listening to a book by one of the most influential marketing executives of the last century—Claude Hopkins.

He was way ahead of his time.

While he died in 1932, many of his ideas are still being touted today as fresh and exciting. The groundbreaking book, Building a StoryBrand, actually took its core concept from the ideas Hopkins was teaching more than 100 years ago.

I’ll give you my top seven takeaways from Hopkins below, but one idea really caught my attention.

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Recap: Top Takeaways of our Summer Growth Summit

Recap: Top Takeaways of our Summer Growth Summit

Following our Summer Growth Summit, we held several client debriefs, asking them which presentations had the greatest impact and what they planned to implement.

Their answers covered sales, culture, equipment, leadership and various operational areas. Yet one theme emerged: Discipline.

High-performing companies run by our hosts, Troy Clogg and Ivan Katz, are disciplined about turning ideas into systems, behaviors and measurable results.

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You Can’t Put Lipstick on a Pig

You Can’t Put Lipstick on a Pig

A while back, I showed up to a formal party wearing a tuxedo. I thought it was a “black tie” event. Boy was I embarrassed when I showed up and saw everyone wearing simple cocktail attire.

My friend and I stood out, like two penguins. We scrambled to his car to take off our bowties and tried to dress down.

That experience taught me something about degrees of overdressing. While wearing a tuxedo may be too much, at work it’s important to be slightly over dressed than looking ragged or overly casual.

Our industry needs more owners who think the same way. Whether it’s for a networking event, or for your company dress code.

Because you can’t put lipstick on a pig, and you also can’t show up looking like one.

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LM150 Exposed: Why the Biggest Landscaping Companies Are Growing Fastest (And Some Are Shrinking)  with  Scott Hollister

LM150 Exposed: Why the Biggest Landscaping Companies Are Growing Fastest (And Some Are Shrinking) with Scott Hollister

Scott Hollister, Editor-in-Chief of Landscape Management Magazine (published by North Coast Media, headquartered in Cleveland, Ohio), joins Jeffrey Scott to break down the 2026 LM150 — the industry's ranking of the 150 largest landscaping companies. This year's list...

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Stop Chasing Competitors and Start Building a Category of One — Jeff Korhan’s Blueprint for Landscape Companies

Stop Chasing Competitors and Start Building a Category of One — Jeff Korhan’s Blueprint for Landscape Companies

Jeff Korhan, founder of Treemendous Landscape Company® (suburban Chicago) and now marketing strategist at TrueNature.com, brings over 20 years of hard-won experience running a residential design-build landscape company — and another decade helping green industry...

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