The Powerful Role of “Grace” in Business.

The Powerful Role of “Grace” in Business.

Grace can play a very powerful role in your business, and separate you in a crowded market.

Last week I wrote about my client and friend, Kevin Werbrich, who uses grace when firing employees and when they quit.

He reported that his grace-based “Red Carpet Exit” has created a backlog of past employees who want to return to his company.

He has filled and “re” filled many foremen and high level positions with men who have grown up and learnt their lessons.

They return better people.

It takes real vision to consistently give people the benefit of the doubt and invest in them right as they leave your firm.

read more
Six Important Lessons from 2022

Six Important Lessons from 2022

As I reflect on the year ahead, I like to make sure we bring along the important lessons from the previous year.

Because “Those who cannot remember the past are condemned to repeat it.” – George Santayana, The Life of Reason, 1905.

The year was tough enough, lets learn from the experience.

HERE ARE MY SIX IMPORTANT LESSONS FROM 2022

read more
Don’t Make The Same Tragic Mistake as Southwest Airlines

Don’t Make The Same Tragic Mistake as Southwest Airlines

Southwest Airlines was unprepared for their recent weather crisis. As the snow bomb and arctic storm unfolded over the holidays, it became clear that something was wrong at Southwest (I was flying on that day, so I know.). In hindsight, Southwest made one huge mistake that had a tragic domino impact on their schedule and passengers. Their mistake: They were not “proactive.”

read more