Southwest Airlines was unprepared for their recent weather crisis. As the snow bomb and arctic storm unfolded over the holidays, it became clear that something was wrong at Southwest (I was flying on that day, so I know.). In hindsight, Southwest made one huge mistake that had a tragic domino impact on their schedule and passengers. Their mistake: They were not “proactive.”
Recently, I took a group of 18 landscape business owners from my Leader’s Edge peer groups to Kansas City to learn the unique growth strategy of Ryan Lawn & Tree (RLT).
RLT is number 44 on the LM150 of top companies in our industry.
As we entered their corporate head quarters, the founder, Larry Ryan, was sprinting ahead of us like a man on a mission. I wondered where the fire was, but this guy is always moving!
Jeff McManus is the Director of Landscape Services at the Univ. of Mississippi with 70 direct reports. He owns his own landscape business and is the author of the best-selling book "Growing Weeders Into Leaders". Currently he teaches leadership development to...
Matthew Gramer is the founder and majority owner of NatureWorks Landscape Services in Walpole MA. He has honed the focus of his business on the high-end residential client, and proactively staffs the business with key employees. This including a General Manager from...
Happy New Year Everyone, At this time of the year I like to do a quick look back: What did I learn and what did my clients learn from 2021….? Here are seven lessons that you can take advantage of if you have not already. 1. PPP Doesn’t Fix Your Mistakes The government...
There is one thing that fast-growth companies have in common: they are always contemplating their next critical hire. A common question I hear regarding new hires, "Which comes first, the growth to support the new critical hire, or do we make the critical hire first...
Do all your employees write clear and proper emails to clients? Do they represent your company at its best? It’s a generational thing. People don’t write letters any more, not even cards (Christmas cards are often pre-printed with messages, and often the signatures...
Are you using technology to create a competitive advantage? If not, you will get passed by your competition, eventually. I guarantee it! Join me for our FREE Contractor Conversation Webinar Series, this Wednesday, February 7 @ 1pm, EST: Scale Your Landscape Business...
In this month's video you will learn about 4 areas in your business where you can (and must) surround yourself with winners, in order to ensure you have a winning year! This powerful and highly motivating video will show you that the choice is all yours. it is under 2...
Change is affecting every aspect of our lives and business: Economics, people, technologies and business methods are rapidly impacted. We have a new Webinar series: Contractor Conversations 2018. With amazing insights from experts with proven records of success, we...
