Don’t Make The Same Tragic Mistake as Southwest Airlines

Don’t Make The Same Tragic Mistake as Southwest Airlines

Southwest Airlines was unprepared for their recent weather crisis. As the snow bomb and arctic storm unfolded over the holidays, it became clear that something was wrong at Southwest (I was flying on that day, so I know.). In hindsight, Southwest made one huge mistake that had a tragic domino impact on their schedule and passengers. Their mistake: They were not “proactive.”

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The Unique Growth Strategy of Ryan Lawn & Tree

The Unique Growth Strategy of Ryan Lawn & Tree

Recently, I took a group of 18 landscape business owners from my Leader’s Edge peer groups to Kansas City to learn the unique growth strategy of Ryan Lawn & Tree (RLT).
RLT is number 44 on the LM150 of top companies in our industry.
As we entered their corporate head quarters, the founder, Larry Ryan, was sprinting ahead of us like a man on a mission. I wondered where the fire was, but this guy is always moving!

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7 Lessons from 2021

7 Lessons from 2021

Happy New Year Everyone, At this time of the year I like to do a quick look back: What did I learn and what did my clients learn from 2021….? Here are seven lessons that you can take advantage of if you have not already. 1. PPP Doesn’t Fix Your Mistakes The government...

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Fast Growth Companies Have This in Common

Fast Growth Companies Have This in Common

There is one thing that fast-growth companies have in common: they are always contemplating their next critical hire. A common question I hear regarding new hires, "Which comes first, the growth to support the new critical hire, or do we make the critical hire first...

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