Gaining the Truth From Your Employees

Gaining the Truth From Your Employees

As Jack Nicholson barked at Tom Cruise in the movie A Few Good Men, “You can’t handle the truth!!" Or can you? My Summer Growth Summit During my Summer Growth Summit in August, I asked for feedback from attendees. And I got it. (Gulp.) (BTW, this Summit was my largest...

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Where Customer Service Falters

Where Customer Service Falters

As I travelled this summer through Mexico City, we stayed in two top hotels. One in the youthful arts district of Roma where we had a boutique hotel of 4 rooms, and one in the swanky district of Polanco where we stayed in a mid-size high end hotel. Both gave...

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Do Leaders Make Good Followers?

Do Leaders Make Good Followers?

Do leaders make good followers, and do followers make good leaders? Many entrepreneurs get into business because they don’t want to (or can’t) work for anyone else. They have either: Always worked for themselves (I know many great entrepreneurs who started at age 16...

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What July 4th Can Teach You About Business

What July 4th Can Teach You About Business

July 4th is upon us. What does this holiday mean for you, besides family and fun? Congress passed a law on June 28, 1870, making Independence Day a federal holiday. Back then it meant a lot, but how about now? [bctt tweet="Discover seven business lessons that you can...

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