Mike Bogan returns for a follow up podcast to dive deeper into the nuts and bolts of Landcare. Mike shares with Jeffrey the business philosophy of People First that drives their growth. Jeffrey and Mike discuss Landcare's core values, purpose and systems, high...
Grace can play a very powerful role in your business, and separate you in a crowded market.
Last week I wrote about my client and friend, Kevin Werbrich, who uses grace when firing employees and when they quit.
He reported that his grace-based “Red Carpet Exit” has created a backlog of past employees who want to return to his company.
He has filled and “re” filled many foremen and high level positions with men who have grown up and learnt their lessons.
They return better people.
It takes real vision to consistently give people the benefit of the doubt and invest in them right as they leave your firm.
As I reflect on the year ahead, I like to make sure we bring along the important lessons from the previous year.
Because “Those who cannot remember the past are condemned to repeat it.” – George Santayana, The Life of Reason, 1905.
The year was tough enough, lets learn from the experience.
HERE ARE MY SIX IMPORTANT LESSONS FROM 2022
Southwest Airlines was unprepared for their recent weather crisis. As the snow bomb and arctic storm unfolded over the holidays, it became clear that something was wrong at Southwest (I was flying on that day, so I know.). In hindsight, Southwest made one huge mistake that had a tragic domino impact on their schedule and passengers. Their mistake: They were not “proactive.”
Recently, I took a group of 18 landscape business owners from my Leader’s Edge peer groups to Kansas City to learn the unique growth strategy of Ryan Lawn & Tree (RLT).
RLT is number 44 on the LM150 of top companies in our industry.
As we entered their corporate head quarters, the founder, Larry Ryan, was sprinting ahead of us like a man on a mission. I wondered where the fire was, but this guy is always moving!
How you budget in 2023 will look much different from this year.
The goldrush is over!
You need a savvier approach to managing expenses and revenues.
The past few years has been very tough on staffing. But not everyone is doing poorly. There are green industry companies out there that are fully staffed. How do they do it? They take both a strategic and a tactical approach. The #1 Staffing Strategy: Become A...
You can prevent employee burnout, but only if you are aware of the causes. Given our current go-go economy, I see an early trend of burnout already happening. When teams get super busy, unresolved issues become major disruptors. With no solution in sight, workers, and...
Here is a quick idea I have developed to help you supercharge employee referrals. Many of you incentivize employees to refer their friends. I am all for that! I have clients paying as much as a “dollar per hour” raise for up to 12 months when a key position is filled...
How do your employees know they have done a good job? This is a question I started and ended a recent peer group retreat for landscape entrepreneurs (photos below). I wanted them to think about it before we began our meeting, and to think about it right before they...
