Employees Archives - Jeffrey Scott

7 Takeaways from the Summer Growth Summit

Aug 29, 2023 | client, Competition, Employees, Events, Financial, Growth Tips, Incentives, Income, Leadership, Management, Peer Groups, Planning, Pricing, Productivity, Strategy, Time Management, Training, Workshops

Our Summer Growth Summit at Mariani Landscape in Lake Bluff, IL was the HOTTEST landscape event of the year! Over 3 days, we had 26 speakers covering inspiring and cutting-edge topics to help any attendee grow to their next level of success. The Summit concluded with a discussion between Jeffrey Scott and Frank Mariani regarding how Mariani Landscape grew from 90k in 1973 to 59 million in 2020. Then they discussed what has happened since making a private equity deal in 2020 and where the company is headed now. Frank and Jeffrey were like two old friends talking around the fire pit. They also covered the pitfalls of the 4 day work week, how to solve the labor issue, and how any company could pursue an acquisition growth strategy. Many companies brought their teams, and the energy was palpable. Here are 7 takeaways to get your mind thinking:

Gain an Edge by Hiring a “Continuous Improvement” Manager

Aug 15, 2023 | Employees, Growth Tips, Income, Leadership, Management, Peer Groups, Planning, Second in Command, Strategy

Continuous Improvement sounds like a cliche. Just like apple pie and motherhood (fatherhood), it brings a warm feeling to your heart, but it is much more than a platitude. It has the power to greatly tighten up your operations, whomever is leading it. Here’s a quick definition: It is “the ongoing improvement of products, services or processes through incremental and sometimes breakthrough changes”. It is mostly associated with process improvement. “How to continually improve processes, to give your clients a better experience, while helping your people become more efficient.”

Unique Ways To Celebrate Your Employees

Aug 1, 2023 | Employee Retention, Employees, Growth Tips, Incentives, Leadership, Management, Peer Groups

Celebrating your employees. One of my peer groups has been bouncing around the question (and answers) of how companies recognize their employees, especially on their work anniversary? We all like to get presents or cake on our birthdays. (Hint: my favorite is NY Cheesecake, with cherries on top).Same goes for your employees. But I believe even more meaningful is acknowledging their work anniversary.

Give Your Clients the Ultimate Five-Star Experience

Jul 25, 2023 | client, Employee Retention, Employees, Growth Tips, Income, Leadership, Management, Peer Groups, Planning, Pricing, Productivity, Strategy

How do you know if you are giving your clients a five-star experience? You can check your google reviews, but that gives very limited info.Here are two stories to illustrate the need for clarifying your customer service vision in today’s uncertain economy. I was recently helping a friend of mine (an entrepreneur in another industry) with his 3-year growth plans. Over the past few years his business has scaled nicely, and he was enjoying the sweet spot that he called ELF (Easy, lucrative and fun). He wanted to keep growing, but it was not clear what direction he should take his business. Should he change direction, or do more of the same?

Independence Requires Teamwork

Jul 4, 2023 | Employee Retention, Employees, friendship, Growth Tips, Leadership, Peer Groups

I am proud to present my latest interview with two movers and shakers in the landscape world: Loriena Harrington and Shanna Scordo.This interview is valuable whether you are a woman or a man! Women will gather ideas, motivation and empowerment. Men will broaden their perspective, and increase their chances of attracting and retaining women in their company.

Women in the Landscape Industry

Jun 27, 2023 | Employee Retention, Employees, Financial, Growth Tips, Leadership, Management, Peer Groups, Second in Command

We All Need Heroes To Empower Us

Jun 20, 2023 | Employees, friendship, Growth Tips, Peer Groups

We all need heroes to inspire and empower us. To show us the way. Life would be difficult without them. I am writing this on Father’s Day, thinking about my Dad, who eventually became my hero.

Eye-Opening Experiences From My Trip To Scotland

Jun 13, 2023 | Employees, friendship, Growth Tips, Peer Groups

After Memorial Day my wife and I flew to Edinburgh (joined by her girlfriend) for a week long drive up into the Highlands.

We had many eye-opening experiences, here a couple that you may find interesting and insightful:

Using Throughput to Drive Sales Profitability

Jun 6, 2023 | Competition, Employees, Growth Tips, Leadership, Management, Peer Groups, Planning, Strategy

Did you know that you can use “throughput” to guide your sales team on which sales to go after, and even how to price them?Here is a brief case study, with a resource (podcast) at the bottom for you to learn more. Using Throughput To Your AdvantageI met this spring with a green roof company. (They had been to many of my events and finally pulled the trigger to meet with me.) The two owners brought their team to NOLA where we performed a two-day strategic review of their entire business, top to bottom. When we got to the financial analysis, we uncovered something interesting.

The Best Incentive is Open Book Management

May 30, 2023 | Competition, Employees, Growth Tips, Leadership, Management, Peer Groups, Planning, Strategy

Landscape professionals are always asking me “What is the best incentive?”

While that answer depends on the company situation, the best overall incentive is to empower your employees with “trust” in the form of more information.

One of the best ways to do that is with Open Book Management.

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