Last week, during one of my Leader’s Edge Peer Group meetings, a longtime member (Scott Frampton, Landscape Renovations, MN) raised the question of how others are dealing with wage inflation? He asked if others were seeing employees threatening to leave for more...
The world seems to be lowering expectations in all corners - and only you can raise them. Your company can become a bulwark against complacency, where higher expectations become the celebrated norm. My sister Rebekah is a minister and consultant to the church. She...
I was asked recently to give feedback to Landscape Management Magazine on how to ensure that culture is more than a buzzword. Even though I wrote the book on this topic, Become A Destination Company ®, I wanted to gather fresh anecdotes from my clients on how they...
A single culture killer can disrupt the performance of everyone on your team, if you let that person's behavior persist. A culture killer is a person who's strong personality plus bad behavior combine to form a poison that slowly (or quickly) infects the output and...
Hiring in a hot economy is the key to growth this year. Any edge you can get, in both recruiting and retaining employees, is worth exploring. To this end, I am currently reading about Netflix’s explosive success in Reed Hasting’s new book, No Rules Rules. It outlines...
Do all your employees write clear and proper emails to clients? Do they represent your company at its best? It’s a generational thing. People don’t write letters any more, not even cards (Christmas cards are often pre-printed with messages, and often the signatures...
What if you could dramatically change your company culture in just one week? In a way that would foster deep leadership buy-in, sharpened leadership focus, and surging employee morale? It may sound like pixie dust, but I have seen it happen over and over. This is not...
How do you build employee morale, and turn it into a competitive advantage, where your employees fight for your company and brag about working for you? Sometimes it’s the pay, and sometimes it's the perks you offer. But sometimes it’s the love you show. The following...
Have you shared a vision that is so compelling that your team jumps out of bed every morning and runs into work? Do you even know what a compelling vision looks like? Last week, I was Zooming with a coaching client, Almora Hudson, the owner of a second-generation...
The world (or at least this country) is wrapped up in multiple crises happening at once. The pandemic/health crisis; the economic crisis; the political crisis; and the social injustice crisis. These crises are impacting everyone in some way. It can feel overwhelming....
